Is your brother printer not printing black color on paper, leaving you with frustratingly incomplete documents? Before you stress over purchasing a new printer or contacting technical support, take a deep breath and follow this step-by-step guide to troubleshoot the issue.

Step 1: Check Ink Levels

Start with the basics. Open the printer cover and inspect the ink cartridges. Ensure that the black ink cartridge has sufficient ink. If it's low or empty, replace it with a new one. Even if the cartridge seems full, sometimes it might be clogged or defective, so replacing it is often a good initial step.

Step 2: Clean the Print Head

Inkjet printers like those from Brother can suffer from clogged print heads, especially if they haven't been used for a while. Most Brother printers have a built-in cleaning function. Consult your printer manual to locate and activate this feature. Running a cleaning cycle can often clear any obstructions in the print head, allowing the black ink to flow smoothly again.

Step 3: Print a Test Page

After cleaning the print head, print a test page to check if the issue has been resolved. This can be done through the printer's control panel or via the printer software on your computer. If black ink is still missing or streaky on the test page, proceed to the next step.

Step 4: Perform a Deep Cleaning

If a regular cleaning cycle didn't solve the problem, try a deep cleaning. This more intensive process thoroughly flushes out any dried ink or debris that may be blocking the print head nozzles. Again, refer to your printer manual for instructions on how to perform a deep cleaning specific to your Brother printer model.

Step 5: Check Printer Settings

Occasionally, printer settings can inadvertently be changed, leading to printing issues. Verify that your printer settings are configured correctly, particularly the color settings. Ensure that the printer is not set to print in grayscale or with black ink disabled.

Step 6: Use Genuine Brother Ink Cartridges

Using third-party or refilled ink cartridges can sometimes cause printing problems. To ensure optimal performance and print quality, use genuine Brother ink cartridges. They are designed to work seamlessly with Brother printers and are less likely to cause issues like ink clogs or poor print quality.

Step 7: Update Printer Firmware

Outdated printer firmware can sometimes cause compatibility issues with ink cartridges or software glitches that affect printing. Check if there are any firmware updates available for your Brother printer and install them according to the manufacturer's instructions.

Step 8: Contact Technical Support

If you've followed all the steps above and your Brother printer still refuses to print black ink, it may be time to seek professional help. Contact Brother's technical support for further assistance. They may be able to diagnose the problem remotely or advise you on the next steps to take, which could include servicing or repairing the printer.

By following these troubleshooting steps, you can hopefully resolve the issue of your brother printer connected to wifi but not printing. Remember to be patient and methodical in your approach, and don't hesitate to seek assistance if needed. With a little persistence, you'll have your printer back up and running smoothly in no time.