Speech Analytics Market Overview:

Maximize Market Research, a Speech Analytics business research firm has published a report on the Speech Analytics Market. Which provides Industry Analysis (Market Performance, Segments, Price Analysis, and Outlook).

Estimated Growth Rate for Speech Analytics Market:

Speech Analytics Market was valued at USD 2.78 Bn in 2023 and is expected to reached at USD 10.71 Bn in 2030. Speech Analytics Market size is expected to grow at a CAGR of 21.2% through the forecast period.

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Speech Analytics Market Report Scope and Research Methodology:

The scope of the Speech Analytics market analysis encompasses diverse factors, including geographical regions, industry segments, traveller types, and travel service offerings. Research methodologies integrate primary and secondary data collection, employing surveys, interviews, and analysis of industry reports and databases. Assessing the Speech Analytics market scope involves examining the volume and value of business travel transactions, covering expenditures on transportation, accommodation, dining, and ancillary services. Methodologies aim to identify key trends, challenges, and opportunities influencing the market landscape. This comprehensive approach provides valuable insights for strategic decision-making, aiding businesses in navigating the complexities of the Speech Analytics sector and capitalizing on growth prospects.

Speech Analytics Market Regional Insights:

Improved dependability and increasing demand drive growth in the Speech Analytics Market, particularly in North America, Europe, Asia Pacific, Latin America, the Middle East, and Africa. Geographical observations help investors identify opportunities, with regional evaluations highlighting crucial strategies like mergers and acquisitions. Understanding regional dynamics enables stakeholders to tailor their approaches, leveraging growth prospects and addressing specific Speech Analytics market needs. This insight is vital for informed decision-making and strategic planning across diverse geographic landscapes.

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Speech Analytics Market Segmentation:

by Component

Solutions
Services

The solutions segment is predicted to have the biggest market share growth in 2023, according to Component. Over the course of the forecast period, the market share of the customer experience management application category is anticipated to increase. It enables businesses to use real-time customer data to see trends and patterns, create retention plans, and lower customer attrition. The requirement to examine customer call recordings in order to identify consumer intent and conduct behavior analysis is one of the factors contributing to the indexing and query tools segment's high market share.

by Application

Customer Experience Management
Call monitoring and summarization
Agent performance monitoring
Sales and marketing management
Risk and compliance management
Sentiment analysis
Other Applications

Over the course of the projected period, the Customer Experience Management segment is anticipated to post the higher CAGR. These apps have significantly changed how contact centers connect and communicate, which has improved business performance. Speech analytics solutions have the power to completely change a corporation by offering several methods for guaranteeing that every consumer interaction is safe and of consistent quality. The speech engine generates outputs by assisting in the recognition and comprehension of talks.

by Deployment Mode

Cloud
On-premises

by Organization Size

Large enterprises
Small and medium-sized enterprises (SMEs)

by End-User

Banking Finance Services and Insurance (BFSI)
IT and Telecom
Media and Entertainment
Healthcare and Life Sciences
Retail and eCommerce
Travel and Hospitality
Government and Defense
Healthcare and life sciences
Other Verticals

Over the course of the forecast period, the retail and e-commerce industry vertical is anticipated to increase at the greatest CAGR. Throughout the projected period, the BFSI vertical is anticipated to hold a greater market share due to the growing significance of speech analytics in improving customer satisfaction, increasing retention rates, and decreasing customer attrition rates. The majority of businesses use speech analytics software to comprehend the conversational data that is produced and use it to increase operational efficiency. The retail and e-commerce sectors of the speech analytics market are expanding as a result of the growing use of speech analytics tools in the business process outsourcing (BPO) sector. Additionally, it is projected that the adoption of cutting-edge technology solutions to improve consumer experiences will boost speech analytics.

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Table of Content: Speech Analytics Market

Part 01: Executive Summary

Part 02: Scope of the Speech Analytics Market Report

Part 03: Global Speech Analytics Market Landscape

Part 04: Global Speech Analytics Market Sizing

Part 05: Global Speech Analytics Market Segmentation by Type

Part 06: Five Forces Analysis

Part 07: Customer Landscape

Part 08: Geographic Landscape

Part 09: Decision Framework

Part 10: Drivers and Challenges

Part 11: Market Trends

Part 12: Vendor Landscape

Part 13: Vendor Analysis

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Speech Analytics Market Key Players:

1. Verint Systems
2. Avaya
3. Calabrio
4. CallMiner
5. Clarabridge
6. Almawave
7. Voci Technologies
8. Zoom International
9. NICE Systems
10. Genesys
11. HPE
12. Tatwa Technologies
13. Uniphore Software Systems
14. Micro Focus
15. Avaya
16. Google
17. AWS
18. Vonage
19. OpenText
20. Calabrio
21. Eleveo
22. Almawave

Key questions answered in the Speech Analytics Market are:

• Who are the leading companies and what are their portfolios in Speech Analytics Market? 
• What segments are covered in the Speech Analytics Market?
• Who are the key players in the Speech Analytics market?
• What is Speech Analytics?
• What was the Speech Analytics market size in 2023?
• What is the growth rate of the Speech Analytics Market?
• Which are the factors expected to drive the Speech Analytics market growth?
• What are the different segments of the Speech Analytics Market?
• What growth strategies are the players considering to increase their presence in Speech Analytics?
• What are the upcoming industry applications and trends for the Speech Analytics Market?
• What are the recent industry trends that can be implemented to generate additional revenue streams for the Speech Analytics Market?
• What segments are covered in the Speech Analytics Market?

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Key Offerings:

• Past Market Size and Competitive Landscape (2018 to 2023)
• Past Pricing and price curve by region (2018 to 2023)
• Market Size, Share, Size Forecast by different segment | 2024−2030
• Market Dynamics – Growth Drivers, Restraints, Opportunities, and Key Trends by Region
• Market Segmentation – A detailed analysis by segment with their sub-segments and Region 
• Competitive Landscape – Profiles of selected key players by region from a strategic perspective 
• Competitive landscape – Market Leaders, Market Followers, Regional player
• Competitive benchmarking of key players by region
• PESTLE Analysis 
• PORTER’s analysis 
• Value chain and supply chain analysis 
• Legal Aspects of Business by Region
• Lucrative business opportunities with SWOT analysis 
• Recommendations 

About Maximize Market Research:

Maximize Market Research is a multifaceted market research and consulting company with professionals from several industries. Some of the industries we cover include medical devices, pharmaceutical manufacturers, science and engineering, electronic components, industrial equipment, technology and communication, cars and automobiles, chemical products and substances, general merchandise, beverages, personal care, and automated systems. To mention a few, we provide market-verified industry estimations, technical trend analysis, crucial market research, strategic advice, competition analysis, production and demand analysis, and client impact studies.

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